FAQ

Here, you'll find answers to our most common customer questions. Whether you're curious about shipping, returns, or our product details, we’re here to make your shopping experience as smooth as possible. Click on any question below to expand the answer, and if you still need assistance, don’t hesitate to reach out to our support team!

Are the shipping costs free?

Yes, shipping is always free with us! We want to make your shopping experience as smooth as possible, so there are no extra charges at checkout. Simply place your order, and we’ll handle the shipping at no additional cost, no matter the order value.

Can I return my order if I am not satisfied?  

Absolutely! If you’re not completely satisfied, you have 30 days from the delivery date to return your item for a refund. Just make sure it’s in its original condition, and we’ll take care of the rest. Your satisfaction is our priority, so shop confidently knowing that returns are hassle-free! See for more information our return policy. 

How can I track my order?

Once your order is placed, you’ll receive a confirmation email with all the details. As soon as your order ships, we’ll send you an update with a tracking link so you can follow the progress of your purchase in real-time. You can also find the tracking information under the “Track Your Order” section in the menu bar on our website. Simply click there, fill your tracking number and you’ll be directed to the status of your order.